Client Spotlight: “I Know She’s Got My Back”
One of the greatest compliments a travel advisor can receive isn’t about a hotel upgrade, a beautiful itinerary, or even a perfectly planned vacation.
It’s trust.
I’ve had the pleasure of working with JC for nearly a decade, helping plan travels and navigate the inevitable surprises that can arise along the way. Recently, she shared this review:
“I’ve worked with Sheila for about 10 years now and have always been pleased. Because she travels a lot, she has good advice about trips I might enjoy and airports that require more time. On my last trip, she dealt with the cruise company when there was a billing error due to a change in the exchange rate. She also notified the driver meeting me at the airport that my flight had been delayed. I know she’s got my back!”
What stands out to me isn’t just the appreciation for the destination advice or the behind-the-scenes problem solving.
It’s the final sentence.
“I know she’s got my back.”
That’s exactly what I want every client to feel.
Travel today can be complicated. Flights get delayed. Exchange rates fluctuate. Cruise lines make mistakes. Connections get missed. Plans change.
My role isn’t simply to book a trip.
It’s to be your advocate before, during, and after you travel.
Because when you’re standing in an airport halfway around the world, the best luxury isn’t always a suite or a balcony cabin.
Sometimes it’s knowing someone is looking out for you.
Thank you, JC, for your trust over the past 10 years. It’s been a privilege to be part of your travel journey, and I look forward to helping create many more memories in the years ahead. ❤️