Press Coverage – Winning Canadian Travel Counsellor of the Year


December 28, 2009


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Local travel agent wins top award for her exceptional service


Ottawa-based travel specialist Sheila Gallant-Halloran is celebrating after winning the prestigious award for ‘best Canadian travel counsellor’ from award winning travel company […] at its annual conference in Manchester,UK.

Sheila joined […] in August 2008 and has since watched her business go from strength to strength, achieving amazing sales of over half a million dollars. Sheila is one of a rapidly growing number of […] based in Canada and is already one of the company’s top performers, which she says is down to always giving her customers the highest possible levels of personal service.

Sheila was one of just 21 of the company’s 1,100 plus travel counsellors to be presented with an award at the company’s annual conference, which took place in the city of Manchester,UK, last weekend (4-6 December). Sheila and other travel counsellors from across the globe enjoyed a weekend of celebration as a reward for their hard work and dedication to providing their customers with the best customer service and travel advice.

During her two-night stay in Manchester, Sheila enjoyed an array of entertainment, along with […] from across Canada, Australia, Netherlands, the UK, Ireland, South Africa, and the US. The conference was opened with a special performance from UK TV programme’s ‘Britain’s Got Talent’ show stars ‘Stavros Flatley’ and agents also enjoyed an evening of glamour at the company’s exclusive gala dinner on Saturday evening whilst being entertained by fire-eaters, steel bands and electric violinists.

A glittering final awards ceremony, in which Sheila was given the impressive title, celebrated another successful year for the company. […] Sheila is also proud to boast an impressive 100% customer satisfaction score, giving her one of the top scores in the company.

The award was particularly special to Sheila as this was the first ‘best travel counsellor’ award presented to a Canadian agent following the company’s launch in the country in June last year.

Sheila says; “I am delighted to have won such a prestigious award after such a short time […] I can source holidays for my customers that simply aren’t available anywhere else and I think that combined with the fact that I always strive to give my customers the very best service means my business is growing faster than even I thought possible.”

She adds; “I had an amazing time […] in Manchester. It was a truly inspirational experience, the entertainment and conference sessions were fantastic, the setting was amazing and I look forward to sharing the experience and the knowledge I have gained with my clients.”

Priding herself on an excellent level of personal service, Sheila works from home [… ] and is available whenever is most convenient for the for the customer – including during the evenings and at weekends. Customers interested in speaking to Sheila about their holiday plans can contact her on 613-837-0699 .