October 2010

The "Why" I am in Travel (inspired by Simon Sinek's "Start with Why")

Simple truth:  I love to help families build memories. It’s why I work in travel. I listened to a speech by Simon Sinek at the “Power of Vision 2000” conference in Montreal yesterday. Simon talked about how people do not buy “what” individuals/ companies do so much as buying “why” you do it.  It made me think about how […]

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The Dilemma: Taking the Kids out of School to Travel

Unless you’re a school teacher, and have few scheduling choices, most parents wrestle with the dilemma: do I take my kids out of school to travel during non-peak (and often more value-laden) times? Ask any two people, and you’ll likely get three, hotly debated, and firmly entrenched, views. Like having a baby for the first

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Disney's "Guest Assistance Card" (GAC)

I was recently reminded by a colleague that not everyone is aware of Disney’s “Guest Assistance Card” or GAC. So, I thought if other travel professionals don’t know about the GAC, then surely there are clients out there in the same boat – and worse still, clients who may not be visiting Disney because of their family’s special requirements, and

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Beaches and Sandals – Caribbean "Luxury Included" for Everyone

I had a busy week this week. Part of the fun included attending a training session for Beaches and Sandals resorts. I’m now a “Certified Sandals Specialist” – or a CSS. There are 3 distinct brands within the “Sandals Umbrella” – there are Beaches, Sandals, and Grand Pineapple resorts. I book a lot of families

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