I always interview my clients before beginning work for them. If I don’t know listen to them, how do I know what memories they want to bring away from their vacation? How do I know how best to help them? The questions I ask my clients have morphed over time. I always ask […]
Expedia Doesn't Listen to You. I Do! Read More »
If you think it’s expensive to hire a professional, wait until you hire an amateur. It’s true. It amazes me that people hire someone to clean and/or sell their house, hire someone to change their snow tires, and hire someone to invest their money – but when it comes to their most
Why Use a Travel Advisor ? Read More »
I was thrilled to have been invited to participate in my daughter Ciara’s grade 8 technology class project earlier this year. My daughter’s teacher, and the school’s Director of Technology, Mr. Matt Perrault, had a project for the girls. He wanted them to design travel services for a targeted client, and come up with a
Virtuoso Travel Advisors in Training – Elmwood School Read More »
So ….you want to see Mickey, but are feeling overwhelmed? Call me! I’ve been to Walt Disney World 20 times, and am just planning my family’s 21st trip. I’ve cruised onboard the Disney Fantasy. I’ve been to Disneyland. And, I’ve taken an Adventure by Disney trip to Ecuador and Galapagos. Whatever your Disney needs,
Wanna see Mickey but Overwhelmed? Call Me! Read More »
Are you culturious? How about a trip to Tuscany and Cinque Terre? First up – learning to pronounce Cinque Terre as though you are Italian http://www.pronounceitright.com/pronounce/10381/cinque-terre Ok – now that we can say it correctly, let’s go! I will be hosting a Tauck Culturious trip to Tuscany and Cinque Terre with
Culturious about Tuscany & Cinque Terre? Read More »
I took advantage of a last minute cancellation to get my own booth at the Ottawa Travel show on March 7-8th. The Ottawa Travel show celebrated its 15th year of operation. http://www.travelandvacationshow.ca/ I had participated in the Ottawa Travel show for the past 2 years,
My Booth at the Ottawa Travel Show Read More »
“Your Relationship WITH the client is worth more than the product or service being sold TO the client.” Sally Hogsworth shared that slide on her facebook wall this week. https://www.facebook.com/HowToFascinate . It resonated with me. It what’s I believe, and how I run my business. My relationship WITH the client is worth more
How I "Fascinate" Clients Read More »
I was thrilled to have my client, Cindy Harrison, recently interviewed by “Virtuoso Life” magazine. Not only am I proud to be a Virtuoso travel advisor, and be a member of the world’s leading luxury travel network; but I’m also an avid reader of “Virtuoso Life.” Virtuoso’s bi-monthly magazine is an award winning international luxury
"Virtuoso Life" Interviews Client, Cindy Harrison Read More »
Allow me to share with you how I now work with all clients. I do my work in a very particular way. Each of my clients experience what I call “collaborative travel planning.” It is a multi-step process that makes sure we make the most of each step of working together. It’s my promise to
You can imagine my thrill at seeing the following endorsement from my new client, David Martinek, on his facebook page. (David runs a recycling company called Recycle Frog.) Of course, I was even more thrilled to have David write this in an email to me (and get his ok to share) when
Testimonial from Client, David Martinek Read More »
